Shipping Policy – Jadevine (India)
Last Updated: February 2026
At Jadevine, we aim to deliver your handbags quickly and safely across India. Please read our shipping policy for complete details.
1. Shipping Coverage
We currently ship across all serviceable locations in India through trusted courier partners.
If your PIN code is not serviceable, our team will contact you and refund the order.
Shipping Policy – Jadevine (India)
2. Order Processing Time
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Orders are processed within 1–2 business days after confirmation.
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Orders placed on Sundays or public holidays are processed on the next working day.
For Cash on Delivery (COD) orders, dispatch happens after order confirmation call/SMS/WhatsApp.
3. Delivery Time
Estimated delivery time:
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Metro Cities: 3–5 business days
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Tier-2 Cities: 4–7 business days
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Remote Areas: 5–10 business days
Delivery time may vary during festivals, sales, or courier delays.
4. Shipping Charges
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Free shipping on orders above ₹999
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₹99 shipping charge on orders below ₹999
Any shipping offers will be shown on the product page or checkout page.
5. Order Tracking
Once your order is shipped, you will receive:
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SMS / WhatsApp tracking link
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Email with courier details
You can track your order anytime using the tracking link.
6. Delivery Partners
We ship using reliable courier companies such as:
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Shiprocket
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Delhivery
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Blue Dart
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Other trusted logistics partners
Courier partner is selected based on delivery speed and serviceability.
7. Failed Delivery Attempts
If delivery fails due to:
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Wrong address
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Customer not available
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Phone not reachable
Courier will attempt delivery again. After multiple failed attempts, the order may be returned to us.
Re-shipping charges may apply.
8. Damaged Package on Delivery
If package appears damaged:
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Do not accept delivery
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Take photo of package
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Contact us immediately
We will arrange replacement.
9. Order Cancellation
Orders can be cancelled before dispatch.
After dispatch, cancellation will be treated under our Refund Policy.
10. Address Changes
Address changes are allowed only before dispatch.
After shipping, we cannot change delivery address.
11. Contact Us
For shipping queries or delivery issues:
Email: care.jadevine@gmail.com
Phone / WhatsApp: +91 7503518147
Address: 215, Basai, Gurgaon – 122006, Haryana, India
Support hours: Monday–Saturday, 10 AM – 7 PM.
Thank you for shopping with Jadevine. We’re committed to delivering quality bags with reliable service across India.